We’re here to help. Whether you have a question about our games, need technical support, or want to share feedback, you can reach us through the channels below.
Get in Touch
Email: [email protected]
Send us an email any time. We read every message and respond within 24 hours on weekdays. For technical issues, include details about your device and browser. Screenshots help us understand the problem faster.
Response Times: We answer emails Monday through Friday, 9am to 6pm EST. Weekend messages get replies on Monday morning.
What We Can Help With
Technical Support
Having trouble with an emulator? Games not loading? We fix these issues daily. Tell us what’s wrong and what you’ve already tried. We’ll walk you through the solution.
Common fixes are simple. Most problems come from browser settings or outdated software. We’ll get you playing again.
Account Questions
Need help with your account? Forgot your password? Want to update your settings? We handle these requests right away.
Your account security matters. We verify your identity before making changes. This protects your saved games and preferences.
Game Requests
Looking for a specific retro game? Tell us what you want to play. We add new titles regularly based on what you ask for.
We focus on games people actually want. Your requests guide our library growth. Not every game makes it in, but we consider each suggestion.
Feedback and Suggestions
You use our platform. You know what works and what doesn’t. We want to hear your ideas.
Good feedback is specific. Tell us exactly what you’d improve and why. We read every suggestion and use many of them.
Partnership Inquiries
Want to work with us? Send details about your proposal to [email protected]. We review business inquiries within three business days.
We partner with developers, content creators, and gaming communities. Your pitch should explain what you bring and what you need from us.
Before You Contact Us
Check our FAQ page first. It answers the most common questions about emulators, game controls, and browser compatibility. You might find your answer there.
Our help center has step-by-step guides for setup and troubleshooting. These resources solve most issues without needing to contact us.
What to Include in Your Message
Help us help you faster:
For technical issues: List your device type, operating system, and browser. Describe what happened and when. Include any error messages.
For game requests: Name the game and original console. Tell us why you want it added.
For general questions: Be clear about what you need. One focused question gets answered faster than five vague ones.
Our Commitment
We read every message. You won’t get an automated response or a runaround. A real person handles your inquiry.
We respect your time. Our answers are direct and useful. If we can’t help with something, we’ll tell you plainly.
Your privacy matters. We don’t share your contact information or use it for marketing. You contact us when you want to, not the other way around.
Reach out any time. We’re ready to help.
Email: [email protected]